1. Information We Collect

When you interact with Rolls N Wrap (via online order placement, counter takeaway, or franchise inquiries), we collect essential operational details:

• Contact Details: Name, phone number, delivery address, and email address.
• Order Data: Selected food items, dietary preferences, invoice history, and token numbers.
• Technical Data: Browser session information, device IP address, and cookie tokens for cart persistence.

2. How We Use Your Information

Your data is exclusively used to deliver seamless culinary services:

• Processing and preparing your orders fresh in our store kitchen.
• Sending live SMS or WhatsApp order status notifications and tax invoices.
• Processing payments securely through authorized RBI-compliant payment gateways.
• Improving menu offerings based on aggregated customer preferences.

3. Data Security & Payment Safety

We do not store your Credit Card numbers, Debit Card PINs, or UPI passwords. All online payments are handled directly by PCI-DSS compliant banking partners and Paytm EDC payment gateways equipped with 256-bit SSL encryption.

4. No Third-Party Data Selling

Rolls N Wrap has a strict policy against selling, renting, or trading customer personal data to third-party marketing companies. Your information remains strictly confidential with our brand.

5. Contact Privacy Officer

If you have any questions regarding our Privacy Policy or wish to request data deletion, please contact us: